Our job is to make sure your IT systems are fit for purpose, up to date, and future-proof. We will also make sure all your data is secure and you can retrieve it whenever you need, and that any issues are dealt with swiftly and effectively.
You need your IT to run seamlessly to ensure that your staff can work at the highest possible productivity level. Disruptions in the workplace can cause higher levels of stress as well as reduced work output, which in time may affect the quality of work delivered to your clients. We can help you with all your IT needs including hosting, IT security, IT managed services and IT outsourcing. We offer IT support for all our clients and ensure that an effective IT strategy is in place. See more of our services below and get in touch to improve your IT.
By outsourcing your IT, your business can access up-to-date expertise, security and applications at the same time as reducing costs.
IT Consultancy Virtual CIO Audits & Assessments Architecture Services Project Delivery Digital Transformation
You can rest assured that your company has the right IT infrastructure and support for your needs.
Cloud Management Helpdesk Infrastructure Management Asset & Lifestyle Management
Our Hosting Services look after your data and services on-site. Our cloud business solutions will manage and support all aspects of your system.
Cloud Hosting Hosted Desktop Hosted Telephony Services Cloud Integrations Colocation Office 365 Microsoft Azure
Our Security Services will protect your business from any cyber-security risks. We’ll prevent any unauthorised access to your business assets.
Business Continuity Endpoint Security Firewall Management Vulnerability Assessment Security Awareness Training Phishing Simulation Cyber Essentials Data Loss Prevention GDPR
Providing outstanding customer service is core to Lumina Technologies’ success. Inspired by our CEO, Richard McBarnet, we have high standards for customer services and ensure we are a ‘service first and technology second’ company.
We believe that an excellent customer experience is fundamental and offer and this is reflected in our white glove service pledge. When it comes to resolving IT issues, it is vital that every member of our IT Support team is not only technically certified, but is also trained to deliver exemplary customer service.
Our IT Helpdesk engineers will respond to reported issues and begin working on resolving them and have things up and running within 15 minutes of the initial phone call or email.
They will always keep you informed of progress, manage expectations and aim to have things up and running as quickly as possible.
We believe that a good customer experience is fundamental. When it comes to resolving IT issues, it is vital that every member of our IT Support team is not only technically qualified but is also trained to deliver excellent customer service. Our IT Support team are highly trained, Microsoft-certified engineers and undergo regular customer service skills training.
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Simon Lucas
Managing Director, Society Limited
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Robin Illingworth
Managing Partner, Adams & Remers LLP
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Stephen Pembury
Hawkstone Management Services Ltd
Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
Luke Harrison
Keidan Harrison LLP
It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.
Cindy Withey
Connect Dacorum
The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.
Patrick Agar
Lambert Energy Advisory
We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.
Holly Cottingham, Vintec Laboratories
Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.
Clementine McKinley
COO, Perrett Laver Limited
The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.
Martin David
Technical Director, Trap Oil Group plc
