IT Project Management & Delivery
Once we’ve designed a solution and procured all its elements, we can make sure the Project Delivery team complete our commitment to your organisation with minimum disruption and downtime.
Once we’ve designed a solution and procured all its elements, we can make sure the Project Delivery team complete our commitment to your organisation with minimum disruption and downtime.
Excellent Project Delivery is critical to organisational success. We believe that for a project to succeed, its objectives and scope must be adequately defined and captured. That is why we always take the time to get to know your business first. As soon as we fully understand your needs and objectives, our consultants and solution architects will produce a detailed Statement of Work that will be critical to the project management. An ongoing dialogue between you and the project manager is essential if the project is to be successful. This is especially important if changes are required; there may be a legitimate need to change the objectives, in which case we will work closely with you to determine what needs to be done.
Our project managers are all Prince 2 certified, both at the foundation and practitioner level, and have been running successful IT projects for many years. Whilst we understand that Prince 2 is generally unpopular with project managers, we have adapted and simplified it to allow us to develop our own methodology. By keeping what works and dispensing with what doesn’t, our tailored version of Prince 2 has enabled us to successfully deliver projects on time and on budget.
Once we have designed your IT solution and procured all its elements, we will make sure it is rolled out to your organisation with minimum disruption. Our Project Delivery service will provide all the necessary staff to get the job done quickly and efficiently, working with you to fit around your work processes and schedules.
We have our own in-house training lab which gives us the time and opportunity to train our engineers on the Standard Operating Procedures and Reference Architectures specific to your project. This enables everyone working on your system to become comfortable and familiar with the tasks they have been assigned.
We have a spacious project-build area at our Hemel Hempstead site. This provides us with the ideal environment in which to build, test and deploy all the elements needed to ensure your project is successful.
We will prepare and install your systems, including asset tagging, recording them in the register, soak testing, and commissioning. Finally, we will prepare everything for shipment to and deployment on your site.
The value of preparing your projects off-site is that our Project Delivery engineers are confident of installing ready-to-go products that can be rapidly brought into service. Our engineers take pride in their craftsmanship and quality of work, ensuring that the solutions they deploy are fully tested and signed off.
In addition, they will always be smartly dressed in our company uniform and when they leave your site, they will make sure no mess is left behind and, where appropriate will take away all the packaging.
The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.
Adam Helmy
Amoun Travel & Tours Ltd
We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.
Holly Cottingham, Vintec Laboratories
Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.
Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Robin Illingworth
Managing Partner, Adams & Remers LLP
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
John Bell
Group Technical Director, Salamander Energy plc
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Stephen Pembury
Hawkstone Management Services Ltd
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Katherine Roe
Chief Executive Officer, Wentworth Resources PLC
We’ve been so well supported by Paige and the Lumina team. They’ve been highly professional, very responsive, friendly, supportive. It’s really validated the decision to engage an IT partner, and we’re glad it’s with Lumina.
Bruce Storey
Chief Operating Officer, Estu Global Ltd
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Simon Lucas
Managing Director, Society Limited
