We help our clients to transform their IT infrastructure by providing reliable, cost-effective, agile and scalable IT infrastructure management designed to meet the demands of today’s always-connected, digital world.
As reliance on IT grows, the resources required to support an increasingly complex IT environment can negatively affect business processes. When businesses attempt to manage IT Infrastructure in-house, the builds are often insufficient or hard to manage. Network infrastructure can become quite complicated, with a number of considerations involved when implementing…
Hiring full-time staff to handle all the company’s infrastructure needs is more expensive than just outsourcing those products, especially when the need for larger infrastructure management is apparent.
Our engineers will devise and implement processes to manage updates helping to protect your IT infrastructure and end-user devices from possible security threats. We can manually patch your infrastructure’s servers and end-user computers or can install automated patch management services to reduce the time your IT department spends keeping applications up to date.
Our real-time monitoring services maintain your business-critical services and applications and reduce downtime. We can provide real-time IT infrastructure monitoring across all your cloud and infrastructure environments. We will collect and analyse data from your IT infrastructure and help you to leverage that data to improve business results.
Lumina’s monitoring services can identify operational issues, possible security breaches or malicious attacks and new business opportunities.
Businesses cannot afford mediocre operational performance. Lumina will monitor and analyse the performance of your IT infrastructure and identify ways to improve it. Lumina can run load testing on your applications to understand the behaviour of all components then modify your infrastructure to improve its efficiency and performance and then optimise each application.
Your employees want IT services to be there when they need them. Capacity management and availability planning are essential to a robust, stable infrastructure platform and high-quality IT services.
Lumina ensure that the capacity of IT services and the IT infrastructure is able to deliver the agreed service level targets in a cost effective and timely manner. Our services considers all resources required to deliver the IT service, and plans for short, medium and long term business requirements. Our Capacity & Availability planning optimise and monitor your IT infrastructure so that it operates correctly and without disruptions.
Allowing you to concentrate on developing strategies that will improve your operations.
Not only does outsourcing Infrastructure management decrease labour costs, it gives your company flexibility as well.
When working with Lumina’s reliable infrastructure management service, you have the assurance that efficient results are at the top of our list, plus you have access to all our knowledge about the latest technologies and services in the industry. Also, you get to enjoy these advantages as opposed to attempting to nurture an in-house team, which would require constant training, and needing to spend on IT equipment, which would require regular upgrades.
Our field of experts guarantee to deliver quality services that are fast and highly reliable. Again, this saves you time and enables you to focus more on core competencies rather than back-office duties.
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Stephen Pembury
Hawkstone Management Services Ltd
Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
Luke Harrison
Keidan Harrison LLP
The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.
Patrick Agar
Lambert Energy Advisory
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Robin Illingworth
Managing Partner, Adams & Remers LLP
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
John Bell
Group Technical Director, Salamander Energy plc
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Katherine Roe
Chief Executive Officer, Wentworth Resources PLC
Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.
Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Simon Lucas
Managing Director, Society Limited
Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.
Clementine McKinley
COO, Perrett Laver Limited
