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Unfortunately, we do expect to see an increase in organised hacking attacks in 2020. Attacks are more likely to affect industries with critical infrastructure for millions of people such as utilities and government data, as they often operate using old, outdated technology. Trying to upgrade their cyber defences and fix cyber security flaws can lead to service interruptions and downtime.
Companies also have to prevent phishing attacks which are increasingly sophisticated and becoming more and more difficult for an IT professional to stop, let alone an average end-user.
Zero trust security
Businesses are increasingly implementing zero-trust network security. This is an IT security model that requires strict identity verification for every person and device, regardless of whether they are in the office or working remotely on their own devices. The philosophy assumes that there are attackers both within and outside of the company network, resulting in no users or machines gaining automatic trust.
Multi-factor authentication
With the increase of cyber attacks on organisations, password strength cannot be relied on as the only layer of protection that prevents attackers from gaining unauthorised access. Businesses will continue to introduce multi-factor authentication, which is the single most effective control to protect an organisation against remote attacks and prevent hackers from easily gaining an initial foothold into the system.
Automation
There will also be an increasing investment in Cyber Security Automation. Automation offers a very important advantage in cyber security that has been gaining a foothold in the industry, with the aim of reducing the burden on understaffed cyber security teams and increasing efficiency. However, it’s not a perfect solution on its own because automation tools require skilled and knowledgeable staff to operate them.
Artificial Intelligence (AI)
However, the main game changer for cyber security in 2020 will be Artificial Intelligence (AI) and machine learning. AI helps businesses respond more quickly to breaches and there are many advantages (as well as some disadvantages) to integrating it with cyber security solutions. AI-based cyber security solutions are designed to work around the clock and can respond in milliseconds to cyber attacks that would take minutes, hours, days or even months for humans to identify.
However, as yet, AI isn’t a perfect solution and there are some drawbacks to using the technology. AI technologies are being used by defenders and attackers alike and they’re not one-size-fits-all solutions, which means they can be more expensive. They also require more training for cyber security staff to effectively operate.
Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.
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Keidan Harrison LLP
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Robin Illingworth
Managing Partner, Adams & Remers LLP
The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.
Martin David
Technical Director, Trap Oil Group plc
Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.
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Corporate Fundraising Manager, The Hospice of St Francis
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Chief Executive Officer, Wentworth Resources PLC
The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.
Patrick Agar
Lambert Energy Advisory
It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.
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Connect Dacorum
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Stephen Pembury
Hawkstone Management Services Ltd
Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.
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Managing Partner, Charles Douglas Solicitors LLP
The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.
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Amoun Travel & Tours Ltd
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John Bell
Group Technical Director, Salamander Energy plc
Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.
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COO, Perrett Laver Limited
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Managing Director, Society Limited
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Joe Menendez
CEO, The Vita Group
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Holly Cottingham, Vintec Laboratories
We’ve been so well supported by Paige and the Lumina team. They’ve been highly professional, very responsive, friendly, supportive. It’s really validated the decision to engage an IT partner, and we’re glad it’s with Lumina.
Bruce Storey
Chief Operating Officer, Estu Global Ltd
