Businesses are embracing technology and relying more and more on the internet for communication, and so much of what we do as part of our daily life is now online which has resulted in a massive increase in cybercrime.
Phishing continues to be the most common form of attack because of its simplicity, effectiveness and high return on investment. It has evolved from the early days of tricking people with scams such as the ‘Nigerian prince’ scam or requests for emergency medical treatment. The phishing attacks taking place now are sophisticated, targeted and increasingly difficult to spot.
We have partnered with KnowBe4 to provide you with a platform to better manage the urgent IT security problems of social engineering, spear-phishing and ransomware attacks. KnowBe4 is the world’s largest Security Awareness Training and Simulated Phishing platform with over tens of thousands of customers.
KnowBe4’s phishing simulation tool provides phishing security tests that show you the percentage of end users that are phish-prone. Its highly effective, frequent, double-random Phishing Security Tests provide several remedial options in case an employee falls for a simulated phishing attack.
You can schedule regular Phishing Security Tests (PST for short) from its large library of more than 5,000 known-to-work templates or you can also create your own custom phishing templates.
Industry benchmarking features also let you compare your organisation’s prone percentage with other companies in your industry. With regular phishing security tests and training campaigns, you’ll see how your “Human Firewall” improves over time, helping to reduce risk and improve your IT security defences.
Phishing Reply Tracking allows you to track if a user replies to a simulated phishing email and can capture the information sent in the reply. You can also track links clicked by users as well as test and track if users are opening Office attachments and then enabling macros.
In case an employee falls for one of these simulated phishing attacks, you have several options for correction, including instant remedial online training. You can schedule one-shot, weekly, fortnightly or monthly simulated phishing attacks and immediately see which employees fall for these social engineering attacks.
Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.
Clementine McKinley
COO, Perrett Laver Limited
Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.
John Bell
Group Technical Director, Salamander Energy plc
Lumina have supported us so well through the difficult circumstances of 2020. They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.
The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.
Robin Illingworth
Managing Partner, Adams & Remers LLP
Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.
Simon Lucas
Managing Director, Society Limited
The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.
Joe Menendez
CEO, The Vita Group
It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.
Cindy Withey
Connect Dacorum
Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.
Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis
Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.
Katherine Roe
Chief Executive Officer, Wentworth Resources PLC
Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.
Stephen Pembury
Hawkstone Management Services Ltd
