Business Continuity Services

Maintain all business functions in the event of a major disruption.

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A Business Continuity plan looks at the continuity of the entire organisation and its ability to ensure operations and core business functions are not severely impacted by a disaster or unplanned incident that takes critical systems offline. Whether it’s required because of a fire, flood or malicious attack by cyber criminals, a business continuity plan outlines procedures and instructions your business must follow in the face of such disasters.

We will help you through the steps for building and executing your Business Continuity Plan

  1. Business Impact Analysis – A business impact analysis defines what data your company cannot live without and the amount of downtime acceptable in a specific period of time.
  2.  Risk Assessment – A risk assessment is critical to identifying potential points of failure. For example, if you have your data stored in only one location and that location is destroyed by flood or fire, you will lose your data.
  3. Manage Your Risks – Once you’ve assessed the risks, you must manage them. Whether your data and infrastructure are on-premises, with a hosting provider, or a combination of both, regular backup of your data as specified by your business continuity plan is essential to ensure 100% uptime.

Lumina Technologies’ business continuity management services can help your business identify and address resiliency synchronisation between business processes, applications and IT infrastructure.

Our consultants provide flexible business continuity and disaster recovery consulting to address your company’s needs – including assessments, planning and design, implementation, testing and full business continuity management.

We use the most advanced technologies and best practices to help assess risks and prioritise and protect business-critical applications and data.

Our SLA will give you additional confidence that your risk of downtime will be at a minimum.

Why Choose Us?

  • Flexible business continuity and disaster recovery consulting
  • Advanced technologies and best practices to help assess risks and prioritise
  • High Availability architecture and off-site replication

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    Disaster Recovery

    Many people think a Disaster Recovery Plan is the same as a business continuity plan, but a Disaster Recovery plan focuses mainly on restoring an IT infrastructure and operations after a crisis. It is just one part of a business continuity plan.

    Many companies think that having a good Disaster Recovery plan in place is all that is needed, but an effective disaster recovery plan covers all aspects of your business, not just your IT.

    Disasters do not have to be catastrophic to have an adverse effect on your business. They could be as simple as a power cut (as BA found out to their cost in summer 2017), workers accidentally cutting through your broadband cable when digging up the road, or an emergency in a neighbouring building which results in the evacuation of your own.

    Detail-driven planning

    We can help you plan for all eventualities and will help you restore normal service as soon as possible after the disaster has occurred. A Disaster Recovery plan will deal with practicalities such as how you will communicate with your staff in the immediate aftermath of a disaster to brief them about what they need to do next. Good planning will tackle problems such as where your staff will sit if they do not have access to their desks, and it will ensure they have access to your data and systems to enable them to work.

    Recovering data from your backup is a vital element of disaster recovery, but you need to think of the most efficient way of restoring data. We can help you prioritise the data your business simply cannot survive without and make sure that’s the first thing to be restored, before tackling the other data that can wait till things have calmed down.

    Disaster Recovery system

    High Availability

    High availability architecture is an approach of defining the components, modules or implementation of services of a system which ensures optimal operational performance, even at times of high loads.

    We can design your system to avoid loss of service by reducing or managing failures and minimising planned downtime. We provide for the capability and processes so that a business has access to applications regardless of local failures. These failures might be in the business processes, in the physical facilities or in the IT hardware or software.

    Off-Site Replication

    With off-site replication, after backups run the data is securely replicated to a remote site. If there were to be a true disaster such as fire or flood, your business is protected. You’ll also be protected against more ordinary issues such as tape failure, theft or even a disgruntled employee.

    If you would like to discuss your Business Continuity strategy, contact us using the form or call 01442 500890 to find out more.

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    What our customers say

    Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

    Stephen Pembury
    Hawkstone Management Services Ltd

    The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

    Patrick Agar
    Lambert Energy Advisory

    We’ve been so well supported by Paige and the Lumina team. They’ve been highly professional, very responsive, friendly, supportive. It’s really validated the decision to engage an IT partner, and we’re glad it’s with Lumina. 

    Bruce Storey
    Chief Operating Officer, Estu Global Ltd

    Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

    Carolyn Addison
    Corporate Fundraising Manager, The Hospice of St Francis

    The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

    Adam Helmy
    Amoun Travel & Tours Ltd

    The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

    Joe Menendez
    CEO, The Vita Group

    Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

    John Bell
    Group Technical Director, Salamander Energy plc

    It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

    Cindy Withey
    Connect Dacorum

    Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

    Simon Lucas
    Managing Director, Society Limited

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