Salamander Energy PLC Case Study

30% Cost Reduction 99.9% System Uptime 10 Year Partnership

Salamander Energy plc, were a London Stock Exchange listed oil and gas exploration company until they were acquired in 2015. They continue to operate across Southeast Asia today.

https://www.salamander-energy.com
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30% Cost Reduction and 10 Years of Growth

Strategic Email Investment Results

Financial Impact:
  • 30% cut in licensing costs
  • Zero migration downtime
  • 99.9% system uptime after completion
  • Dual data centre to maintain performance
  • Enhanced security protocols
Business Impact:
  • 360 staff supported globally
  • 3 international offices connected
  • Real-time international collaboration enabled
  • 24/7 system availability
  • Reduced IT support requirements
    HIGHLIGHTS
    Trusted Partnership
    • 10-year collaboration up to acquisition
    • Personal service across three international offices
    • Award-winning helpdesk support
    • Regular onsite visits
    • Supported 360 staff globally
    • Built lasting relationships across continents
    Our Comprehensive Package Includes
    • Expert infrastructure assessment
    • High-availability system design
    • Global deployment capability
    • Business continuity services
    • Security protocol implementation
    • Strategic IT consultancy
    • 24/7 technical support
    • Project management

    “Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.”

    John Bell

    Technical Director, Salamander Energy PLC

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    EXECUTIVE SUMMARY

    Salamander Energy plc cut licensing costs by 30% and achieved zero downtime through a strategic email infrastructure transformation. As their dedicated IT partner for 10 years, to acquisition, we enhanced communication efficiency for 360 staff while maintaining 99.9% system uptime across their international operations. This project exemplified our commitment to combining technical excellence with in-depth client knowledge.

    PROJECT OVERVIEW

    Investment: Strategic email infrastructure upgrade

    Timeline: 3-month deployment across 6 global offices

    Key Result:

    • 30% reduction in licensing costs through system consolidation
    • Zero downtime during global system migration
    • 99.9% system availability post-implementation
    • Complete elimination of single points of failure
    • Standardised IT infrastructure across all international locations

    BUSINESS CHALLENGE

    Rapid international expansion left Salamander Energy with fragmented IT systems that threatened operational stability.

    Their email infrastructure posed critical risks:

    • Duplicate licensing costs from multiple email platforms
    • System failures in one location affecting all offices
    • Revenue losses from frequent downtime
    • Rising maintenance costs
    • Inadequate email system capacity

    We needed to implement a unified email platform, establishing standardised security protocols and real-time failover capability across all international locations.

    SOLUTION IMPLEMENTATION

    Building on our deep understanding of Salamander’s operations and some detailed analysis, Lumina executed a comprehensive system transformation that delivered immediate financial and operational benefits. The solution focused on consolidating infrastructure while enhancing performance and security.

    Key Implementation Components:

    • Infrastructure unification through a single email platform and dual data centres
    • High-availability architecture with real-time failover capability
    • Standardised security protocols across all locations
    • Enhanced disaster recovery systems

    MEASUREABLE OUTCOMES

    Financial Performance:

    • 30% reduction in annual licensing costs
    • Substantial decrease in maintenance expenses
    • Minimised operational disruption costs
    • Reduced system management overhead

    Technical Achievements:

    • Zero-downtime migration
    • 99.9% system uptime post-implementation
    • Complete elimination of single points of failure
    • Enhanced security protocols across all locations

    Operational Benefits:

    • Continuous global communication capability
    • Real-time decision-making across all offices
    • Enhanced cross-office collaboration
    • Improved disaster recovery readiness

      PARTNERSHIP VALUE

      Our long-term collaboration delivered measurable benefits:

      • Supported growth to 360 employees across 3 global offices
      • Achieved seamless project implementation through established relationships
      • Increased user adoption rates via consistent support team
      • Enhanced system performance through direct staff feedback

      The partnership supported Salamander Energy’s evolution from start-up through to acquisition in 2015, proving how strategic IT support drives business success.

      This was reinforced by our Technical Director client’s feedback:

      “Their professional approach, strategic advice and close co-operation have been essential in making this a success.”

      – John Bell, Technical Director

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      Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

      John Bell
      Group Technical Director, Salamander Energy plc

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