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To help combat the rising cybercrime rates, the UK Government launched its Cyber Essentials programme in 2014 to give companies a framework and tools to help protect their businesses and systems. Companies can gain basic certification by implementing key processes in five core areas and verifying them through the submission of a self-declaration. In fact, it has made Cyber Essential certification mandatory for suppliers bidding for government contracts to show that they not only take the subject seriously but that they are also protected against the most prevalent threats.

Why is Cyber Essentials essential?

Cybercrime is costing the global economy millions and, at a time when economic activity is virtually dependent on the internet, cybercrime is now so prevalent, Americans are actually beginning to curtail the amount of time they spend online. Security has become one of the most vital of the cyber essentials, but the specialists are being hampered by the lax attitude of users.

At a cybersecurity conference in Las Vegas last week, delegates were told that many cybercriminals are now concentrating on a scam that is becoming increasingly profitable, by capturing business data and ransoming it back to companies. The average ransom paid last year was $300; this year it is $679 and rising. The reason why companies are paying the ransom is because without adequate backups, it’s easier and quicker for them to pay the criminals than try to get their systems up and running again.

Who is to blame?

The basic answer is, us. We are the ones that don’t back up our systems religiously, who are happy to click on unknown links on the promise of juicy information or a bargain. We are even happy to pick up a random USB stick in the street and open it on our computers.

What people seem to be unable to get their heads around is that everyone is being targeted all the time. It is now no longer about if you are going to get hacked, rather when. So vigilance is needed at all times.

Cyber security

The logic behind cyber security is astoundingly simple – keeping your staff and data safe and the bad guys out. If you don’t, you will damage your reputation, lose business, lose data and lose money. The figures make sobering reading – 98% of tested web apps are vulnerable to attack; 65% of large UK companies are targeted by cyber criminals; 25% of companies are breached at least once a month; the average cost of a breach is £36,500; 93% of Data Protection Act breaches are caused by human error.

How can your business tackle the scale of cybercrime?

Ensuring your company is protected isn’t just about having the right firewalls and malware protection, it also requires common sense:

  • Use complex passwords and keep them separate
  • Do not open attachments from untrusted sources
  • Verify any request involving financial transactions or credentials
  • Educate staff with regular Security Awareness Training (SAT)
  • Conduct regular cybersecurity audits
  • Make regular backups of data
  • Encrypt wherever possible

In a 2015 study, PwC discovered the extent of the problem: 75% of company directors were not involved in the review of cyber security risks; only 48% of businesses have recommended measures in place; and only 12% of small businesses undertake any kind of staff cyber security training. It makes grim reading, but can we blame them? The majority of companies are spending their resources doing what they are best at – running their business. The best way forward for company directors who think they have too little time to make sure adequate steps are in place to protect their businesses, or have no inclination to do so, is to outsource the task to a specialist managed services provider.

A good company will take all the cyber-weight onto their own shoulders so businesses can concentrate on what they’re good at, without the nagging worry that they are leaving themselves open to attack. The costs involved will be a lot cheaper than trying to save the business in the event of a major breach, and with none of the damaging interruptions in trading or to carefully built up reputations.

Lumina Tech can help you with your managed service provision, cybersecurity training for your staff and compliance and certification with Cyber Essentials. Contact us for more details.

What our customers say

Lumina Technologies have taken the time to understand the requirements of our business and work as our strategic IT partner, enabling us to concentrate on delivering a high quality service to our clients and focus on our growth strategy. They have delivered a 100% cloud solution to our business with no underlying infrastructure costs or maintenance, which gives us scalability for our planned growth. It also means our business critical applications and data are securely accessible from virtually all our user devices. Lumina’s professional approach and strategic expertise is highly valued and their management of our IT – based on their in-depth knowledge, leaves us confident that our systems are available 24×7.

Luke Harrison
Keidan Harrison LLP

Lumina have supported us so well through the difficult circumstances of 2020.  They worked extremely hard to ensure we were able to work remotely and continue to operate our business successfully. The support team are very friendly and knowledgeable, and have excellent response times.

The team have also enhanced our cyber security which is so important in the legal sector, and they continue to provide high quality advice to help us move forward with our IT goals.

Robin Illingworth
Managing Partner, Adams & Remers LLP

The quality of IT Support provided by Lumina Technology is of the highest standard and is complemented by effective client liaison with impressive response times. Trap Oil Group plc has no hesitation in recommending Lumina as a dedicated and specialist group of IT professionals.

Martin David
Technical Director, Trap Oil Group plc

Richard and his team are a real inspiration to anyone who meets them and I have watched Lumina’s growth over the last few years with interest and admiration. Richard has been an amazing supporter of the Hospice of St Francis, being a Gold member of the Corporate Partner Network for almost two years. He takes an active interest in the community and is passionate about his company and his town: nothing is too much trouble, he is always willing to help, to give up his time and to provide business advice when asked. Lumina is an inspiration to any company wanting to set up business in Hertfordshire.

Carolyn Addison
Corporate Fundraising Manager, The Hospice of St Francis

Lumina Technologies Prism Hosted Desktop has allowed our business to centralise our global corporate data, allowing much faster access for all our staff – regardless of their location. We have also been able to simplify and reduce our infrastructure and management overhead. With the new Prism Hosted Desktop solution all staff now have simple and secure access to corporate data using any device they choose. Prism Hosted Desktop has increased the productivity of our staff and given us a single, consistent and familiar experience for all users from any device, in any location, 24/7.

Katherine Roe
Chief Executive Officer, Wentworth Resources PLC

The commercially sensitive and regulated nature of Lambert Energy Advisory’s business requires an IT provider able to maintain the highest levels of integrity and confidentiality, Lumina Technologies has consistently been unimpeachable in this regard over the nine years we have employed them.

Patrick Agar
Lambert Energy Advisory

It has been a great pleasure working with Lumina Technologies over the past two years. They have fully committed to being involved in the local community with volunteering and with professional advice and commitment, helping many local charities along the way. As a growing company it proves that being involved in the local community is helping them attract and retain a talented workforce and I look forward to working with them well into the future.

Cindy Withey
Connect Dacorum

Hawkstone Management Services Ltd is a small company for which IT Outsourcing is realistically the only viable option. Lumina Technologies have successfully performed this role for over fifteen years. They also provide innovative solutions to keep pace with technological progress. I would have no hesitation in recommending Lumina to similar sized businesses.

Stephen Pembury
Hawkstone Management Services Ltd

Charles Douglas Solicitors LLP have been using Lumina Technologies for a number of years now and continue to be impressed by the technical know-how and contemporary knowledge of their senior management, who provide a timely, efficient and friendly service. Whether it is a small issue with one computer, or a strategic IT decision, they maintain a current knowledge of available technologies. Lumina are always at the other end of the phone to help resolve issues and minimise business interference. The technical knowledge of Richard and his senior team means that there has not been a problem that they can’t solve to date. I am sure we will continue to use them in the years to come.

Charles Douglas
Managing Partner, Charles Douglas Solicitors LLP

The team at Lumina Technologies have made the Amoun Travel & Tours office IT transition seamless and problem free. The office set-up has been vastly improved and the IT Support services are flawless. No issue goes unresolved, which is extremely reassuring.

Adam Helmy
Amoun Travel & Tours Ltd

Lumina Technologies has been Salamander Energy plc’s IT provider since start-up in 2005 and has supported us in London during our expansion across operational offices in SE Asia. Their professional approach, strategic advice and close co-operation have been essential in making this a success.

John Bell
Group Technical Director, Salamander Energy plc

Richard and his team at Lumina have provided Perrett Laver Limited with high quality strategic and practical IT Services for over ten years. During this period, Perrett Laver has grown from 10+ colleagues based in London to nearly 100 colleagues located in six offices across the Americas, EMEA and Asia-Pacific. Richard and the Lumina team have not just been responsive to our ‘everyday’ IT needs, but have proactively sought to work with us on developing an infrastructure suitable for the type of operation we are today, and are planning to be months and years down the line. I would not hesitate to recommend Richard, especially for small to medium size business with growth in mind.

Clementine McKinley
COO, Perrett Laver Limited

Society Limited has been supported by Lumina Technologies since our earliest start-up phase. From large logistical challenges like an office move, through to smaller fiddly issues like fixing a faulty e-template, we know we can count on their support and advice. They’ve also been able to engage with us strategically on the challenge of scaling-up our infrastructure as the firm continues to grow and evolve. We always feel confident going to Lumina with a problem, since we know they genuinely care about sorting things out and helping us to get on with our core business.

Simon Lucas
Managing Director, Society Limited

The Vita Group HQ staff have worked with Richard McBarnet and Lumina Technologies for over 9 years, with Lumina providing all our PC, server, phone, and software support. The services have included C-level executives based in London, Manchester, the US, as well as supporting home office IT as well. The service provided and intellectual capabilities are outstanding and we would highly recommend Richard and his Lumina team.

Joe Menendez
CEO, The Vita Group

We worked with Lumina on a GDPR Audit. Richard was knowledgeable and professional throughout, and did the best he could to bring a dry topic to life through lots of real life examples and analogies. We were so impressed with the service Lumina provided and the value we got from partnering with them on this project – we couldn’t recommend them enough.

Holly Cottingham, Vintec Laboratories

We’ve been so well supported by Paige and the Lumina team. They’ve been highly professional, very responsive, friendly, supportive. It’s really validated the decision to engage an IT partner, and we’re glad it’s with Lumina. 

Bruce Storey
Chief Operating Officer, Estu Global Ltd

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